Retail school of Excellence offers a comprehensive fully accredited online course that focus on the need to ensure repeat business through good customer service, life skills and techniques.

Good customer service is the lifeblood of every retail outlet. All too often though, employees are rushed through training and thrown out on the floor to sink or swim. Proper retail training however is vitally important to ensuring the continued growth and success of retail departments, stores and companies.

To ensure positive customer relations your employees need to master emotional intelligence. Research has proved that people with Higher Levels of Emotional Intelligence, referred to as EQ, have a high level of success, both in their personal and business lives.

This is particularly promising news to those that have not had access to higher levels of education.

Life skills are “abilities for adaptive and positive behavior that enable individuals to deal effectively with the demands and challenges of everyday life.”  Life skills is the pursuit of developing, honing and mastering the skills that help us become the best that we can, with all that we have. It is the reaching for, and realizing of, our full potential as human beings.

Key Features & Benefits of this Course

• Full online course anytime, anywhere and on any device
• Course duration 2 days
• Improve customer relations and create a positive and productive workforce
• Accredited certificate